Get in touch

Questions about ONYX? Found a bug? Want a feature? Email is the channel — a real human reads every message.

Send a message

This opens your email app with the message pre-filled, addressed to support@onyxhq.us. Prefer to write directly? Same address.

Other ways to reach us

Email

support@onyxhq.us

For support, billing, bugs, and feature requests

Response time

Usually within 24 hours on weekdays

Pro subscribers get priority

Quick answers

Check the FAQ

Plans, refunds, app passwords, scheduling — most questions are answered there

ONYX is built solo, so you're not emailing a ticket queue — you're emailing the person who wrote the code. Every message gets read.